My Booking

Manage your booking or find your booking details

⏰ Before You Arrive

Important: Please arrive 15 minutes before your scheduled activity start time.

This allows time for:

  • ✓ Safety briefing
  • ✓ Getting fitted with safety equipment
  • ✓ Settling any outstanding balance

🅿️ Getting Here

Address: 89 Bank Street, Maidstone, Kent ME14 1SD

4 public car parks within 5 minutes walk | 5 minutes from Maidstone West and East Stations

View Car Parks & Train Stations →

📋 Important Information

📞 Need Urgent Help?

For urgent booking queries or issues:

Email: maidstone@rageout.co.uk

Phone: 01622 925107

Open Thu-Sun | Response within 24 hours

You can log in to our booking system to modify your booking directly. Here's how:

Step 1: Access the Login Page

Access Login Page

Step 2: Login Options

If you have a password: Enter your email and password to login.

If you don't have a password: Click "Forgot password?" and follow these steps:

  1. Enter the email address you used when booking
  2. Click "Send password reset email"
  3. Check your email for the reset link (check spam folder!)
  4. Click the link and set a new password
  5. Return to the login page and log in with your new password

Step 3: Modify Your Booking

Once logged in, you can:

  • View your booking details
  • Add notes to your booking
  • Request date or time changes (subject to availability)
  • Add participants (subject to capacity and payment)

⚠️ Important: Most customers don't have a password set at booking time, so you'll need to use the "Forgot password" option to create one. This is a one-time setup!

Access Login Page

Prefer us to handle it? Use the "Modify My Booking" form below to send us a request, and we'll process it for you within 12-24 hours.

✅ Instant Modifications

  • Add a note to your booking

These changes happen automatically via the form below.

⏰ Requires Venue Approval (12-24 hours)

  • Change date or time
  • Add participants
  • Other booking changes

We'll review your request and contact you to confirm availability and any additional charges.

📞 Need Faster Response?

Phone: 01622 925107 (During opening hours)

Email: maidstone@rageout.co.uk

Booking Management

Submit a modification request and we'll handle it for you